Try Before You Buy (TBYB) Program

  • TBYB: Am I allowed to wash the carrier?

    Can I wash it? As part of the Try Before You Buy rules, you must get permission from the Team (in the Group Messenger Chat) before washing a TBYB carrier. First, see if it I can be spot cleaned: Buncha Farmers stain stick from Little Zen One is an amazing option. If you don’t have that, use a ...

  • TBYB: Can I get a fit check for a carrier bought elsewhere?

    At Little Zen One, we prioritize providing exceptional support to our customers, including personalized fit checks for baby carriers purchased directly from us or through our Try Before You Buy (TBYB) program. This policy ensures that our resources are dedicated to those who have chosen to invest...

  • TBYB: Can I get help with a TBYB carrier?

    Yes! First, please check out our super helpful playlists of tutorials here You can also share photos in our FB group, little zen one chatter, or send a private message to m.me/littlezenone for a personalized fit check

  • TBYB: Can I skip or delay my turn in the Try Before You Buy (TBYB) program if I'm going to be away?

    Unfortunately, it's not possible for us to coordinate skips or delays in the program. The TBYB slots are scheduled tightly to ensure everyone gets a fair chance to participate, for free.

  • TBYB: Do I need to be in the Little Zen One Chatter Facebook Group?

    Yes! We will communicate with you primarily through Facebook Messenger and use the group to organize the program. You can join the Facebook Group here

  • TBYB: Do we have to share photos?

    Do you HAVE to? Absolutely not! Do we love to see them!? Absolutely yes! 😍 When you sign-up, on the form, we ask for your permission to use any photos you send us and you can say no. If you do decide to share a post in our Facebook Group, Little Zen One Chatter, each post counts as an entry in o...

  • TBYB: Do you add new carriers to the program?

    Yes, we switch them up often. On average, an individual carriers are in the program 4-6 months. When we see less interest in a wrap/carrier, we will sell it in Little Zen One Chatter and add a new one. If you want to try something specific, please reach out to our Customer Service team.

  • TBYB: Do you have any smoking or pet restrictions?

    Yes. Please keep the carrier away from any type of smoke (wood, cigarette, etc.) We do not have any restrictions on pets in the homes of hosts.

  • TBYB: How do I buy the TBYB carrier?

    Yes, you can buy the carrier you have on hand with a 15% discount and free shipping! If you are the first host, the discount is 10% and shipping. Just let us know at m.me/littlezenoe and we will send you an invoice.

  • TBYB: How do I find where I am on the Waitlist?

    You can find the waitlist here, It will be updated every 7 days.

  • TBYB: How do I Sign-Up to Try Before You Buy?

    To sign up for our free Try Before You Buy (TBYB) Program, you will need to: 1. Fill out the form here 2. Join our fun Facebook group Little Zen One Chatter. You can find General information here.

  • TBYB: How much is shipping?

    USA Typical shipping costs from USPS can be between $7-14. In Canada, typical shipping costs are between $12-$25. If you have a ChitChats location near you, we can create a label for you! We will charge a flat fee of $15. Use this form to request one.

  • TBYB: Is the program available where I live?

    The Try Before You Buy is available in all of the United States (including Alaska Hawaii and Puerto Rico) & Canada.

  • TBYB: Is the TBYB Waitlist updated in the order people sign up?

    Yes, the Waitlist is updated based on when people sign up. However, the **Host Order** (the order in which carriers are sent to people within a group) isn’t always first come, first served. Why? To keep this free program running smoothly and efficiently, we adjust the Host Order based on:  **Ship...

  • TBYB: My carrier came brand new. What do I do?

    Please reach out to us in the Facebook Messenger group chat for washing and care instructions. We recommend you wash the carrier before using it for the first time. We will add two days to your time with the carrier, (so you ship on day 10) for the extra wash and dry time You can remove the retai...

  • TBYB: What carriers are available to try?

    You can find this info On the sign up form On our website  - which includes links to the exact products!

  • TBYB: What if I love the carrier, but want another style?

    You can ship on the carrier to the next host, send a message to m.me/littlezenone to obtain your one-time 10% off code.

  • TBYB: What is Try Before You Buy?

    As a Babywearing Consultant, it is important for me to offer you a large variety of carriers to try, free of charge. You can sign up to Host as many baby carriers as you'd like, for one week each. Find the full information page here.

  • TBYB: Where do I ship the carrier?

    You will get an email with a reminder that your ship date is coming up. The address will be in our group chat on Facebook Messenger.

  • TBYB: Why Is There a 5 Carrier Limit Before a Purchase?

    The Free Try Before You Buy (TBYB) program is designed to help you explore and find the perfect carrier to purchase from our shop. While the program is free for hosts, it incurs significant costs for Little Zen One, including maintaining the program (which involves substantial organization), comp...