Try Before You Buy (TBYB) Program

Since these items are part of the Try Before You Buy (TBYB) program, please message our team at m.me/littlezenone for permission before washing a TBYB carrier. This ensures each carrier remains in excellent condition for everyone. Spot Cleaning If the carrier only has small marks or spills, spo...

TBYB: Can I get help with a TBYB carrier?

Yes! First, please check out our super helpful playlists of tutorials here You can also share photos in our FB group, little zen one chatter, or send a private message to m.me/littlezenone for a personalized fit check

TBYB: Can I skip or delay my turn in the Try Before You Buy (TBYB) program if I'm going to be away?

Unfortunately, it's not possible for us to coordinate skips or delays in the program. The TBYB slots are scheduled tightly to ensure everyone gets a fair chance to participate, for free.

TBYB: Do I need to be in the Little Zen One Chatter Facebook Group?

Yes! We will communicate with you primarily through Facebook Messenger and use the group to organize the program. You can join the Facebook Group here

TBYB: Do we have to share photos?

Do you HAVE to? Absolutely not! Do we love to see them!? Absolutely yes! 😍 When you sign-up, on the form, we ask for your permission to use any photos you send us and you can say no. If you do decide to share a post in our Facebook Group, Little Zen One Chatter, each post counts as an entry in o...

TBYB: Do you add new carriers to the program?

Yes, we switch them up often. On average, an individual carriers are in the program 4-6 months. When we see less interest in a wrap/carrier, we will sell it in Little Zen One Chatter and add a new one. If you want to try something specific, please fill out this form.

TBYB: Do you have any smoking or pet restrictions?

Yes. Please keep the carrier away from any type of smoke (wood, cigarette, etc.) We do not have any restrictions on pets in the homes of hosts.

TBYB: Germs, COVID, Colds

Do I need to wash TBYB items before trying them on? It’s not necessary to wash TBYB items before trying them on. Research shows that common viruses, including those causing colds and COVID-19, do not survive in a way that would pose a risk on fabric or through the mail—even when packages pass thr...

TBYB: How do I buy the TBYB carrier?

Yes, you can buy the carrier you have on hand with a 15% discount and free shipping! If you are the first host, the discount is 10% and shipping. Just let us know at m.me/littlezenone and we will send you an invoice.

TBYB: How do I find where I am on the Waitlist?

You can find the waitlist here, It is updated every Tuesday.

TBYB: How Do I Sign Up for Specific Carriers?

How Do I Sign Up for Specific Carriers? Our TBYB sign-up form offers two convenient options for selecting carriers: Shortest List: Choose a carrier type (e.g., ring sling, wrap, or buckle carrier), and we will place you on the shortest available waitlist for that type. This option often allows ...

TBYB: How do I Sign-Up to Try Before You Buy?

To sign up for our free Try Before You Buy (TBYB) Program, you will need to: 1. Fill out the form here 2. Join our fun Facebook group Little Zen One Chatter. You can find General information here.

TBYB: How much is shipping?

USA Typical shipping costs from USPS can be between $7-14. In Canada, typical shipping costs are between $12-$25. If you have a ChitChats location near you, we can create a label for you! We will charge a flat fee of $15. Use this form to request one.

TBYB: Is the program available where I live?

The Try Before You Buy is available in all of the United States (including Alaska Hawaii and Puerto Rico) & Canada.

TBYB: Is the TBYB Waitlist updated in the order people sign up?

Waitlist and Host Order Yes, the Waitlist is updated based on when people sign up. However, the Host Order (the order in which carriers are sent within a group) isn’t strictly first come, first served. To keep this free program running smoothly and efficiently, we may adjust the Host Order based...

TBYB: My carrier came brand new. What do I do?

Please ensure that all bags, manuals, and accessories (if applicable) stay with the carrier. You may discard the box. If you would like to wash the carrier, please reach out to us at m.me/littlezenone first.

TBYB: Request a Product for Try Before You Buy

Can something be added to TBYB? It could be! How can I request a Carrier be added to TBYB? Please fill out this form if you’d like a product to be added to Little Zen One's FREE Try Before You Buy (TBYB) program. If it becomes available, we’ll notify you!

TBYB: What carriers are available to try?

Through our Try Before You Buy (TBYB) program, you can try a wide variety of carriers from our collection, including: Mei Tais Half Buckle Carriers Full Buckle Carriers Woven Wraps Ring Slings Onbuhimos Toddler and Preschool Carriers and moe The specific carriers available may vary depending on ...

TBYB: What if I love the carrier, but want another style?

You can ship on the carrier to the next host, send a message to m.me/littlezenone to obtain your one-time 10% off code.

TBYB: What if I’m tagged for multiple TBYB items? Can I host more than one at a time?

Yes, you can host multiple items at once! Most hosts find managing more than one item to be easy. However, if you’re not ready to take on multiple items, you can: Agree to host just one item and pass on the rest. Request an Admin to move you to the end of the host order for the others (though th...

TBYB: What is Try Before You Buy?

How Does Little Zen One’s Try Before You Buy (TBYB) Program Work? Have fun finding the perfect baby carriers for you and your family. Try a variety of carriers with your baby before making your purchase at our shop, ensuring you get the best option for your needs. Welcome to Little Zen One! We ...

TBYB: Where do I ship the carrier?

The admin of your Messenger Group Chat will provide you with a Host Order that includes the address where you need to ship the carrier. Before your ship date, the admin will also send you a reminder with the address of the next Host in line.

TBYB: Why Is There a 5 Carrier Limit Before a Purchase?

The Free Try Before You Buy (TBYB) program is designed to help you explore and find the perfect carrier to purchase from our shop. While the program is free for hosts, it incurs significant costs for Little Zen One, including organizing and maintaining the program, compensating our team, and int...