Shipping & Delivery

  • Are all items in stock?

    Since we carry such a large variety of baby carriers and sizes, at times, an item may be on back order. If that is the case, there will be a message above the add to cart button IN BLUE indicating when it will ship.If you have any questions, please reach out to us for assistance. We are happy to ...
  • Do you ship outside of North America?

    Yes! We offer both flat rate and carrier calculated shipping outside of North America.Shipping charges for your order will be calculated and displayed at checkout.  Your order may be subject to import duties and taxes, which may be incurred once a shipment reaches your destination country, and th...
  • Processing and Shipping Times

    Processing and shipping times are two distinct parts of the order fulfillment process: Processing Time: This is the period it takes for us to prepare your order  to ship after you place it. For items that are ready to ship from Little Zen One, the processing time is 3 business days. However, for...
  • Why has my tracking not updated from Label Created?

    December 2024 Update: During the holiday season, initial scans may be delayed by up to 4 days (previously 2 days). Orders are still expected to arrive on time; however, some shipping methods are experiencing delays outside of our control. These include: DHL SM Parcel Plus Expedited with USPS Fi...
  • Why is my tracking not scanned?

    Once the warehouse creates a shipping label for your order, you will receive an email with tracking information. Please note that it is normal for on-time deliveries to experience a 1-2 day delay before tracking begins updating. If you have any questions, feel free to reach out to us at hello@li...