Once an order is placed, processing begins immediately. Cancellations and modifications are not guaranteed.
Modifying or Editing an Order
- Requests must be made within 6 hours of placing your order by replying to your confirmation email with "ORDER REQUEST" in the subject line.
- We will do our best to accommodate, but modifications cannot be guaranteed.
- For full details, see our Order Modification FAQ.
Please Double-Check Before Ordering
Before completing your order, verify your payment method, purchase details, and shipping address to avoid issues.
Cancellation Requests
- Must be requested within 6 hours of order placement.
- Cancellations are not guaranteed if the order has already begun processing.
- To request a cancellation, reply to your confirmation email with "CANCEL" in the subject line.
- Re-orders, special orders, bundles, discounted items, and gift cards are final sale and cannot be canceled.
Refunds for Eligible Cancellations
- Approved cancellations will be refunded within 3-5 business days, minus a $10 USD per item non-refundable cancellation fee.