Payment

• Can I return a gift card?

  No, unfortunately our gift cards are non-refundable.

• Can I use more than one discount code on my order?

  No, you can only use one discount / rewards coupon in each order.

• Do you offer any discounts or promotions?

  Loyalty Rewards Program: Earn points on every purchase and redeem them for discounts on future orders. You can earn points by referring your friends, too. We understand that the price of a high-quality baby carrier can seem overwhelming, but we’re confident you’re getting the best value for a ...

• Do you offer discounts for Babywearing Educators?

  We do offer a discount for Babywearing educators and Consultants! Please find more information here.

• Do you offer discounts for Doulas?

  Yes, we do! At Little Zen One, we’re proud to support birth workers, including doulas. If you’re a practicing Doula, please find more information here.

• Do you offer discounts for Midwives and Physicians?

  We do! Please reach out to us for your discount code.

• Do you offer Layaway?

  Yes, we do! A $50 non-refundable deposit is all you need to get started, and you’ll have 60 days to pay the remainder. To place your order: Contact us and let us know what you’d like to order. We’ll invoice you for the $50 deposit and provide a second invoice for the remaining balance, which yo...

• Do you offer Military Discounts?

  Yes we do. Please contact us for your discount.

• Do you Price Match?

  Do we price match? Yes, we do! Please contact us and we will help you out.

• Do you sell gift cards?

  Yes we do! To buy one of our e-gift cards, please click here. Please note. If you buy one of our e-gift cards, this is only valid to use online and will be sent to you electronically via email.

• How do discount codes work?

  Only one discount code or coupon can be used on one order. They are applied at the last page of the checkout process.

• How does pay later with Sezzle work?

  To read more about how Sezzle works please see our Sezzle page here.

• How do I purchase a gift card?

  Our gift cards can be purchased online. To purchase one online you simply add it into your basket like you would a normal product. Once you’ve completed at checkout you will receive an order confirmation with your gift card confirmation right away. To buy one of our gift cards please click here.

• I've lost my gift card, can I get a replacement?

  Yes you can, if you contact our Customer Service team with your email and order number and we’ll be able to advise you further.

• Will I be charged in USD or CAD? Will my bank charge extra fees?

  🇺🇸 In the USA: Charges are made in USD from a USD account based in Canada. Some banks may apply an extra fee — especially when using Apple Pay or Google Pay. We do not charge or collect these fees; they come from your card issuer or bank, not from Little Zen One. 🇨🇦 If you're in Canada, you'll ...