At Little Zen One, we are committed to fostering a positive and respectful environment for our team, our customers, and our community. We believe in open and constructive communication, but we do not tolerate abusive, aggressive, or disrespectful behavior in any form.
What We Expect
When engaging with our team privately, on social media, or online (Facebook groups, Reddit, etc.), we ask that customers:
- Use respectful language.
- Express concerns or frustrations in a constructive manner.
- Recognize that we are here to help and that kindness fosters better outcomes.
What We Do Not Tolerate
To maintain a safe and supportive community, the following behaviors are unacceptable:
- Verbal abuse, including yelling, name-calling, or offensive language.
- Threats, harassment, or aggressive behavior toward our team members.
- Disrespectful communication in any form, including emails, messages, or social media interactions (including Facebook groups and other public forums).
- Defamatory posts about our business or team members in any online community.
*Our Response to Abusive Behavior* If anyone’s behavior violates our policy, we reserve the right to:
- Politely remind them of our communication standards.
- End the conversation if the behavior continues.
- Refuse service or block communication in extreme cases to protect the well-being of our team.
Why This Matters
We truly value every customer and are committed to providing the best possible service. Respectful communication ensures a productive and positive experience for everyone involved. Our team is here to support you, and we ask for your cooperation in maintaining a kind and respectful dialogue.
Thank You for Understanding
We appreciate your support in creating a welcoming and respectful environment for everyone. If you have concerns or need assistance, please reach out—we are here to help and will always treat you with respect and care.