FAQ

  • Are you on Youtube, Tik Tok, Pinterest, Twitter, Instagram or Facebook?

    YesYesYesYes Yes!Find us on YoutubeFollow us on InstagramFollow us on FacebookJoin our Facebook GroupFollow us on PinterestFollow us on Tik Tok

  • Can I special order a products not listed on the website?

    Do you offer special orders for products not listed on your website? Yes, we’re happy to help with special orders for any of the companies we carry! If there’s a specific product that you’re interested in and don’t see on our website, feel free to reach out to us.  We’ll do our best to assist yo...

  • Do you offer any discounts or promotions?

    Loyalty Rewards Program: Earn points on every purchase and redeem them for discounts on future orders. You can earn points by referring your friends, too. We understand that the price of a high-quality baby carrier can seem overwhelming, but we’re confident you’re getting the best value for a ...

  • Do you offer discounts for Doulas?

    We do offer a discount for Doulas? Yes, please find more information here.

  • How do I become a Certified Babywearing Consultant or Educator?

    To become a Certified Babywearing Consultant or Educator, you can enroll in one or more specialized classes or training programs. These programs are designed to provide the knowledge and hands-on experience needed to support parents and caregivers in babywearing practices. Below are some of the c...

  • How do I contact Customer Service?

    Feel free to reach out to us at hello@littlezenone.com with any questions. Please note that we are a small, mama-run business, so kindly allow 2 business days for a response. Thank you.

  • Is there a way to see all the carriers I’ve marked with a “heart”?

    Yes! All your favorite carriers are saved in your Wishlist. You can access it by clicking the heart icon in the top bar of our website or by visiting https://www.littlezenone.com/apps/wishlist.

  • Respectful Communication Policy

    At Little Zen One, we are committed to fostering a positive and respectful environment for our team, our customers, and our community. We believe in open and constructive communication, but we do not tolerate abusive, aggressive, or disrespectful behavior in any form. What We Expect When engagi...

  • Store Credit

    Q: How can I use my store credit at checkout? A: If you have store credit and are logged into your account, you’ll see your store credit balance displayed at checkout under the "Store Credit" section. To use it, simply select "Apply Store Credit" as a payment method. Please note that store credit...

  • What brands do you carry?

    At Little Zen One, we are proud to partner with women-led and ethically conscious brands that prioritize sustainability and quality. Here’s a look at the exceptional brands we carry: Angel Wings: Women-owned, specializing in babywearing hoodies, jackets, and coats, crafted in the Czech Republic....

  • What is Little Zen One's Communication Policy?

    At Little Zen One, we value respectful communication with our customers.  Any use of abusive language, threats, or defamatory behavior directed at our team is not tolerated. Customers who violate this policy may lose access to our services or support.

  • Who and What is Little Zen One?

    Little Zen One is dedicated to empowering families and caregivers through the art and science of babywearing. We offer a curated collection of ethically made, high-quality baby carriers, babywearing outerwear and accessories, all of which are parent-tested and loved. What sets us apart: Free Tr...